About Us

Our beloved daughter, Donna Strachan Pal, grew our family business from a small boarding kennel to a large animal care center in just 8 years. After leaving Strongsville, we strive to continue providing quality service to all pets here at Donna’s Pet Care Center in Brunswick Hills. In her memory, Jim and Rosalie,as her parents, wish to carry on her deep love of animals in a facility that she would be proud of, a facility that provides quality care in a safe, clean environment, with loving care and attention.

Our Mission

We started a pet care facility in Strongsville 16 years ago, and our goal has carried over to our new location and remains the same: To take care of your pets as if they were our own. This means that all pets staying with us will be kept in facilities that are clean, they will be provided the proper food at the correct time, will be groomed in a proper and safe manner, and will enjoy the freedom our day care provides by letting them play indoors and outdoors, weather permitting. Dogs in our day care will never be over-exercised, will be given fresh water at all times, and will always be monitored and never left alone without supervision.

Our Fees

We make every effort to ensure that all fees are fair and reasonable. Payment is due at the time service is rendered. We accept cash, personal checks, Traveler’s Checks, MasterCard, Visa, Discover, and American Express. If you have any questions about the fees, either before or after you leave, do not hesitate to contact us.

Appointment Policy

All services must be arranged by appointment only. However, if you do not have an appointment and need our attention, we will do our best to accommodate you as soon as possible, depending on availability. Early morning drop-offs and after-hour discharges are available upon request. We also offer evening hours and special appointments to accommodate everyone’s busy schedules.